Policy of the laboratory «Academtest» in the field of quality is a guarantee that the results of tests of products in the declared field of accreditation of conformity with the standards for these products and are independent of manufacturers and consumers.
Our policy is:
• the testing of products in the declared field of accreditation subject to strict compliance with requirements of the standard DSTU ISO/IEC 17025:2006;
• building the necessary confidence that the products, which goes to the laboratory, passes all the tests in accordance with the requirements of the normative documentation and test results are reliable;
• to ensure the protection of the privacy and property rights of customers;
• to provide integrity management systems during the planning and changes in the management system;
• for constant improvement of the efficiency in the management system;
• on testing in accordance with established methods and requirements of the normative documentation.
The achievement of these objectives is ensured by fulfillment of the following tasks:
• Constant improvement of the management system;
• The making up of the laboratory competent personnel who constantly improving their qualification and professional level in order to obtain reliable test results;
• Software the laboratory with material resources necessary to carry out the tests in accordance with the requirements of the normative documentation and evaluation of suppliers of materials, affecting the quality of the test results;
• The objective analysis of the reasons of occurrence of nonconformities, complaints received from the customer and implementation of remedial action to eliminate these causes.
• Conducting internal quality audits, corrective actions and preventive actions.
• Constant analysis of the requirements to the order of testing and achieved level with the aim of identifying reserves for improving the quality of testing.
• Constant communication to personnel policies and objectives of the laboratory in the sphere of management with the purpose of conscious use in practice.
Knowledge, support and everyday implementation of the declared policy in the field of quality management, document management systems are required for each employee of the «Academtest» testing laboratory.